This is one of the hottest topics around. Google employee engagement and you’ll get 21,900,000 hits. Wikipedia has 12 alternative headings, 21 references and 17 sources for additional reading. Harvard Business Review has 123 sources.
If you’ve been in business management at any level you’ve probably struggled with holistically engaging employees. There are no short cuts, it’s an obligation from top management on down to move employees from just doing their jobs to a sense of ownership in the business. Employees want to feel they can make a difference. They want a purpose, to participate in the vision and mission of the company.
It is difficult, but if you want something difficult to work make it as simple as possible and easy to remember. T.O.U.C.H is something I’ve used, and with management discipline, does work.
Transparent: Financial numbers, metrics, goals, plans, strategy, vision, and mission, are shown and talked about regularly—to the extent possible.
Outside: Get out of your office daily. Talk to as many people in and out of your department as you can—find the time!
Us: There are no departmental boundaries, no gatekeepers, and no silos. It’s one Team and individual success depends on collective success.
Communication: is never as good as you think it is. More is better—more-than-more is better.
Help: None of us is as smart as all of us.
Reach out and T.O.U.C.H. someone today!
Ken Tasch is the inventor of the LAUNCH™ Selling and Business Capture System: a simple and easy way to significantly increase the odds of winning new business.
I retired this year from over 40 years of starting my own businesses and managing businesses for corporations. My goal is to help others succeed and grow to be everything they want to be; to give back and share my life experience.